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Career Management Practices of Hotels and Employees Career Satisfaction: A Research in the Cappadocia Region [GPT-Studios]
GPT-Studios. 2024; 4(1): 32-46 | DOI: 10.5505/gpts.2024.45220

Career Management Practices of Hotels and Employees Career Satisfaction: A Research in the Cappadocia Region

Harun alhan1, Buse Kk2
1Department of Tourism, Erciyes University, Trkiye
2Social Sciences Institute, Erciyes University, Kayseri, Trkiye

Rapid changes in competitive environments and technology have made it more important than ever to acquire and retain qualified people. Organizational strategies that will ensure the effective implementation of career management in businesses need to be planned by the management. Employers struggle to retain workers who are unhappy with their jobs or can't reach their goals. The primary goal of this study is to investigate the relationship between hotel career management practices and employee job satisfaction. To achieve this, we conducted a field study in the Cappadocia region. 400 survey data were collected through the questionnaire technique from the employees of 4 and 5 star hotels by convenience sampling method. We employed some central tendency measures and explanatory factor analysis. We applied Pearson correlation analysis to examine the relationships between variables. The analysis revealed that hotels actively employ strategies to choose employees who are fit for their roles, allocate tasks and responsibilities based on their skills, train new hires, and assess their job performance. On the other hand, it has been found that practices such as determining in advance the paths that employees will follow in order to reach higher positions in hotels, providing the necessary organizational assistance to employees to progress in their professions, and planning the jobs that the personnel can do in the future are implemented very rarely. Additionally, research reveals a significant and positive relationship between hotel career management practices and employees' career satisfaction.

Keywords: Career Management, Career Satisfaction, Hotel, Employees.

Otellerin Kariyer Ynetimi Uygulamalar ve alanlarn Kariyer Tatmini: Kapadokya Blgesinde Bir Aratrma

Harun alhan1, Buse Kk2
1Erciyes niversitesi Turizm Fakltesi, Kayseri
2Erciyes niversitesi, Sosyal Bilimler Enstits, Turizm letmecilii Anabilim Dal, Kayseri

Rekabet evrelerinde ve teknolojideki hzl deiimden dolay nitelikli insanlarn kazanlmas ve elde tutulmasna duyulan ihtiya her zamankinden daha nemli hale gelmitir. letmelerde alanlarn kariyer ynetiminin etkili bir ekilde uygulanabilmesini salayacak rgtsel stratejilerin ynetim tarafndan planlanmas gerekmektedir. Kariyerinde ulat dzeyden tatmin olmayan veya kariyer hedeflerine ulaamayan alanlarn elde tutulmas olduka zor hale gelmektedir. Bu aratrmann temel amac otellerde kariyer ynetimi uygulamalar ile alanlarn kariyer tatmini ilikisini incelemektir. Bu ama dorultusunda Kapadokya blgesinde bir alan aratrmas yaplmtr. 4 ve 5 yldzl otellerin alanlarndan anket teknii ile kolayda rnekleme yntemiyle 400 veri toplanmtr. Veri analizi kapsamnda, baz merkezi eilim ltleri ile deikenlerin alt boyutlarn ortaya karmak iin aklayc faktr analizinden yararlanlmtr. Deikenler aras ilikileri incelemek zere Pearson korelasyon analizi uygulanmtr. Analizler sonucunda, otellerde iin niteliine uygun personel seimi yapma, alanlarn yeteneklerine gre grev ve yetkiler verme, ie yeni balayan alanlar iin eitim verme ve alanlarn yaptklar i konusunda ne kadar baarl olduklarnn deerlendirmeye ynelik uygulamalarn youn ekilde yapld anlalmtr. Dier taraftan otellerde alanlarn st grevlere ulaabilmesi iin izleyecekleri yollarn nceden belirleme, alanlara mesleklerinde ilerlemeleri konusunda gerekli rgtsel yardm verme, personelin gelecekte alabilecei ileri planlamaya ynelik uygulamalarn ise olduka az yapld bulgusuna ulalmtr. Ayrca, otellerin kariyer ynetimi uygulamalar ile alanlarn kariyer tatmini arasnda anlaml ve pozitif ynl bir iliki olduu ortaya koyulmutur.

Anahtar Kelimeler: Kariyer Ynetimi, Kariyer Tatmini, Otel, alanlar.

Harun alhan, Buse Kk. Career Management Practices of Hotels and Employees Career Satisfaction: A Research in the Cappadocia Region. GPT-Studios. 2024; 4(1): 32-46

Corresponding Author: Buse Kk, Trkiye
Manuscript Language: Turkish
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